KINGSTON, JAMAICA — From the rural hillsides of St. Andrew to the vibrant communities of Westmoreland, the Universal Service Fund (USF) wrapped up July 2025 with a high-impact rollout of Community Wi-Fi launches across four parishes.
Between July 22 and 31, the USF officially launched multiple Wi-Fi sites, delivering free, high-speed internet access to thousands of Jamaicans in underserved areas. The activations reinforce the Government’s commitment to digital inclusion, as the USF continues to support a connected and empowered nation.
Residents in Airy Castle and Trinityville, St. Thomas, Gibbs Hill, St. Mary, Beeston Spring and Harmony Town in Westmoreland, Mannings Hill, Drewsland, Mall Road and Cockburn Gardens in St. Andrew; now have access to reliable Community Wi-Fi.
Local resident Ms. Leoney shared how the service is already making a difference.
“The Wi-Fi is a good thing… Because it nuh just benefit me because you have people standing by the roadside, people coming to the park, sitting in the park [and] using the Wi-Fi for studies and all those things, so you know, me have a good experience with it,” she explained.
While Mr. Astil Gage, the President of the Community Development Committee (CDC) in Westmoreland, praised the initiative.
“It’s [the internet] is very important and we are very happy because sometimes persons won’t have the money to buy the credit and buy the data, so when you can have the free Wi-Fi and it’s in an essential spot where most of the rural people are living, and Beeston Spring is really happy that we can have the free Wi-Fi,” he said.
One of the defining moments during the period was the Community Wi-Fi launch in Drewsland, St. Andrew West Central, held at Dupont Primary and Infant School on July 31. The event was attended by the Most Hon. Prime Minister Andrew Holness and USF CEO Mr. Charlton McFarlane, and also included photo opportunities at newly activated Wi-Fi sites in Mall Road and Cockburn Gardens.
In his keynote address, the Prime Minister reaffirmed the Government’s commitment to universal connectivity by saying, “We are building out a broadband network right across Jamaica…The Government’s objective is to achieve full internet coverage and access islandwide.”
The Prime Minister also clarified that while some residents may experience limited connectivity from inside their homes due to their distance from the access points, this does not indicate a service outage. The Wi-Fi remains active and accessible within the designated coverage area.
While Mr. McFarlane stated, “The Universal Service Fund was designed to be a connector, not just to the internet, but to opportunity. And we can’t do that effectively from behind a desk in Kingston. The truth is, no one understands the needs of a community better than the people who live in it.”
With more sites coming online each month, the USF is encouraging residents to help protect this national investment. If you experience a loss of service, please report the outage immediately by calling 876 926-1727 or DM us on social media @USFJamaica or @UnversalServiceFund. Doing so helps us keep communities connected.
The agency is issuing a strong appeal to the public not to damage or tamper with the infrastructure, as this is causing unexpected downtime across several sites. Vandalism and theft of equipment delay progress, disrupt essential access, and ultimately harm the very communities these services are meant to empower.