We are an Agency under the Ministry of Energy, Transport and Telecommunications, mandated to ensure access to information and communication technology tools to facilitate development. In 2005, the USF began operation as the Universal Access Fund Company Limited. The establishment of the USF followed a Ministerial Order which mandated that all domestic telecommunications providers collect a universal service levy on all inbound telephone calls. Today the USF uses these funds for the execution of a myriad of national ICT projects, in a bid to ensure Jamaica becomes a knowledge-based society.
Mission
Expanding and improving access to digital services by building the foundation for a more inclusive and connected Jamaica.
Vision
Universal, reliable, and sustainable digital access for every Jamaican .
Core Values
Reliability.
Deliver projects and services consistently, on time, and within scope.
Accountability.
Take ownership of results, use resources wisely, and report transparently.
Innovation.
Meet high standards in project execution and stakeholder responsiveness.
Sustainability.
Design initiatives with long-term viability, partnerships, and measurable impact.
Empowerment .
A psychologically safe environment where people can maximize their fullest potential.